By using our website and making a purchase, you agree to these terms and conditions. Please read them carefully before placing an order.

1. General Information

1.1 These terms apply to all purchases made through michaelchallenger.art.
1.2 Terms may be updated periodically. The version at the time of your order will apply.
1.3 By using our website, you confirm you are at least 18 years old or have permission from a parent or guardian.

2. Products & Pricing

2.1 We strive to provide accurate descriptions, pricing, and availability, but errors may occur. We reserve the right to correct any inaccuracies.
2.2 Prices are listed in GBP (£) and include VAT. Delivery charges are calculated at checkout.
2.3 Promotional offers are subject to availability and may be changed or withdrawn at any time.

3. Ordering Process

3.1 Add items to your cart and follow the checkout process to place an order.
3.2 You’ll receive an order confirmation email after placing your order. This confirms receipt, not acceptance.
3.3 If you wish to cancel your order before dispatch, please contact us immediately at michael@michaelchallenger.art.
3.4 Once dispatched, orders cannot be cancelled, refunded, or exchanged, except in cases of damage or defect.
3.5 We reserve the right to cancel any order due to stock issues, payment problems, or suspicious activity. You’ll be notified and fully refunded if so.

4. Payment

4.1 We accept major credit/debit cards and PayPal.
4.2 Full payment is required at checkout.
4.3 If your payment is declined, the order will not be processed. Please contact your payment provider.

5. Delivery

5.1 Orders are usually dispatched within 3 working days.
5.2 UK delivery typically takes 2–3 working days after dispatch.
5.3 Delivery is fully insured and tracked. Charges are calculated at checkout.
5.4 For international delivery, please contact us directly to arrange a shipping quote.
5.5 You are responsible for checking any local customs duties or import restrictions.

6. Returns & Refunds

6.1 We do not offer exchanges.
6.2 If your item arrives damaged, please email us at michael@michaelchallenger.art within 24 hours of delivery, including photographs of the issue.
6.3 Returns are only accepted for items that are damaged or faulty, and must be sent back in original condition and packaging within 30 days.
6.4 Refunds are issued to the original payment method within 30 working days of receiving the returned item.

7. Privacy & Data Protection

7.1 We take your privacy seriously. This website is powered by Squarespace, which securely manages customer data, payments, and cookies in accordance with their privacy standards.
7.2 By using our website, you agree to Squarespace’s Privacy Policy, as well as our use of your data for order processing, communication, and delivery purposes.

8. Intellectual Property

8.1 All content on michaelchallenger.art, including images, text, and designs, is the property of Michael Challenger and protected by copyright law.
8.2 You may not reproduce, distribute, or use any content without express written permission.

9. Contact

Questions? Please contact us at michael@michaelchallenger.art