We aim to dispatch all orders within 3 working days. UK delivery typically takes 2–3 working days after dispatch. Delivery charges are calculated at checkout. All deliveries are fully insured and tracked.

For international delivery, please email us directly to arrange a shipping quote. Kindly ensure you check your local customs duties and import regulations, as these may apply.

We do not accept refunds unless the item is lost, damaged, or defective. If your item arrives damaged or is incorrect, please contact us at michael@michaelchallenger.art within 48 hours of delivery with details and supporting images.

We do not offer exchanges. If you wish to cancel your order, please email us immediately at michael@michaelchallenger.art. Once an order has been dispatched, it cannot be cancelled, refunded, or exchanged—except in cases of damage or defect.